+ How early do I need to book a reservation?
School groups are reserved on a first come, first serve basis and are subject to availability. We require reservations for all school groups and they must be made at least 4 weeks in advance. A non-refundable deposit of $50 is due within three weeks after booking. Late bookings will be subject to a $25 service charge.
+ Can I add a program to my reservation?
Yes. A program can be added up to 4 week before the date of your visit. All programs are subject to availability. Please review our Programs List
+ How much does it cost?
Cost per student
Exploration - $8.00
Exploration and 1 Program - $12.00
Exploration and 2 Programs - $15.00
Exploration and 3 Programs - $17.00
Makerspace Program - $5.00
*Makerspace Programs are in addition to exploration and/or other programs booked.
+ How do I pay for my group?
For school groups, we require a $50 non-refundable deposit within three weeks after booking your reservation. This deposit goes toward the total amount owed. The remaining balance is due upon your arrival to the museum. Amazement Square accepts payments by cash, check, and all major credit cards.
+ Do you offer any discounted rates for school groups?
Through our Sponsored Admission Program, Amazement Square is able to offer a discount to schools that qualify for 50% or greater free or reduced lunch. This scholarship fund is made possible by generous donations from the community. Funding through this program is limited and granted on a first come, first serve basis. This discount does not apply to lunch rental or additional adult admission.
+ How are chaperones charged?
We require a minimum of one chaperone for every five students visiting the museum, the admission for these chaperones is covered by the cost of the group booking. Any adults exceeding this 1:5 ratio will be charged $8.00 per person. If the ratio is not met a $20 fee per hour will be added. Teachers, aides, and bus drivers are not counted in the chaperone total and are admitted to the museum free of charge regardless of number of students.
+ We have many extra adults attending. Are they able to pay separately or does there need to be one payment?
Extra adults are welcome to pay separately upon arrival, however, if you are with a large group we suggest paying for all adults in one payment to help speed up the check-in process. Extra adults are $8.00 per person. The museum does charge a $0.50 processing fee for credit card charges under $10, so we recommend bringing cash.
+ Can we bring lunch to the museum?
While no food, drink, or gum is allowed in the exhibit areas of the museum, visitors are welcome to bring lunches or food with them to in a rented lunch room or the outside picnic area. School groups have the option of renting a room for lunch during their visit. A lunch rental is $1.50 per student with a minimum of $25. Lunch sessions are limited to 30 minutes each. Please be sure to schedule your lunch rental in advance as they are reserved on a first-come, first-served basis. A lunch rental can be added up to a week before a your visit date upon availability. A $15 late fee will be charged if the room is requested on the day of your visit.
+ What happens if I need to cancel my reservation?
From time to time schools must cancel programs due to unforeseen circumstances. To cancel or change your reservation, notify the museum as soon as possible. You must receive confirmation of cancellation or change of reservation from the museum for it to take effect. Your $50 program deposit is non-refundable but is transferable only to another school program reservation made by the same school within the same school year, from September through August. Groups cancelling within 4 weeks of their visit date whose deposits have not been received will be subject to a $50 per reservation cancellation fee. If you have any questions, please do not hesitate to contact our Programs Reservationist at email@example.com or 434-845-1888.
+ I’m ready to book a reservation, now what?
If you have any further questions or if you are ready to schedule your school’s trip to Amazement Square, email firstname.lastname@example.org or contact our Programs Reservationist at 434-845-1888. After a reservation is made, you will receive a confirmation and a Deposit Slip to make your $50 non-refundable deposit. This deposit goes toward the total amount owed. The remaining balance is due upon your arrival to the museum.